San Mateo County Dental Society (CA)

#Reputation Matters: Thrive in Today’s Crowd Sourced Market

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September 20, 2018
6:00 PM - 9:00 PM

Crowne Plaza Palo Alto

4290 El Camino Real

Palo Alto CA, 94306

Event Registration

Registration REQUIRED.  This meeting is not part of the package.

NOTE: This meeting will be held at the Crowne Plaza Palo Alto

Joshua Austin, DDS

3 CE Units (20%)

The rise of social media platforms enables individual consumers to share their views with the world. What story are they telling about you?  Dr. Austin’s wildly received fast-paced presentation demystifies the world of online reviews in a fun & casual atmosphere perfect for sharing with your team.  Critical gems to be gleaned are most effective when understood and put to use by the whole team the psychology of internet reviews  how prospective patients feel about these reviews  systems and scripting you can incorporate into your practice to ensure success in getting your patients to post positive reviews and  in detail, how to handle responding to a negative review should one occur.

Other checkpoints covered along Josh’s online journey with you:  How to   use online reviews to drive patients to your practice   increase your online presence make sure patients can find you online  drive more clicks to your website  and which review sites you need to be checking to protect your practice.

Joshua Austin, DDS maintains a full-time restorative dentistry private practice in San Antonio, TX, is an editorial director and columnist for Dental Economics focused on dental products and technology, and lectures around the country to study clubs and dental meetings on these topics and online reputation management / social media.

Dr. Austin is a graduate of Univ or TX San Antonio Dental School, spent five years post-grad as faculty in Dept of Restorative Dentistry. His 'Pearls for Your Practice' column is a fresh approach in today's commercially driven dental journalism - when you read a "Pearl,” rest assured you’re getting an honest evaluation of a product, used by Dr. Austin in clinical practice on a patient.

Typically posted by the Wednesday preceding a presentation in the Members section of the website under Message Center > Course Handouts.

* RSVP by 12 noon Mon, Sep 17.  *Add $15 ea if after RSVP date and time, $25 at the door.