Education / Events

Front Office Training

SMCDS in collaboration with Swiss Monkey is excited to begin a front office training lunch and learn series.
Please join us for this introductory session to learn more. 

CONTINUING EDUCATION
1 CE Unit

TOPIC
Reducing Practice Overload: Strategies for Managing Administrative Tasks


Learning Objectives:

  • The cost of inefficiency: How administrative burdens impact patient care and revenue.
  • Tools and techniques for delegating and automating tasks.
  • How remote team members can alleviate overload and boost productivity.

SPEAKER
Ashaunte Trent

SPEAKER BIO

Ashaunte Trent is a trailblazing dental practice business strategist with over two decades of experience transforming operations, enhancing patient care, and driving exponential growth. In 2019, she revived a struggling practice, increasing monthly revenue from $80,000 to $300,000 in just one month—a remarkable 300% profit growth. During the 2020 pandemic, Ashaunte generated $2.4 million in collections despite a 3-month shutdown and successfully rebuilt her team during dentistry’s most challenging hiring crisis.

In addition to her leadership in practice management, Ashaunte serves as the Marketing Lead and Brand Ambassador at Swiss Monkey, a premier remote staffing agency that connects dental practices with highly skilled administrative and front-office professionals. Swiss Monkey helps practices overcome staffing challenges, reduce overhead, and improve efficiency by providing access to a marketplace of top-tier dental talent.

She empowers dental leaders with proven systems that enhance patient care, unburden teams, and maximize revenue, all while embracing technology and embodying resilience and visionary leadership.